Technology Competencies for Reference Librarians
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Patrons expect reference librarians to know the latest technology. From basic computer skills and computer troubleshooting, to using the online catalog and databases, to navigating and troubleshooting mobile devices, questions run the gamut and require utilizing a variety of skills and knowledge. What technology competencies does your library expect librarians to have? What competencies should librarians have to help them better assist patrons? How do you keep skills up-to-date? Meet with colleagues to discuss these and other questions related to the ever changing technology landscape in libraries and its impact on providing quality reference services to customers. .