From Outputs to Outcomes: Measuring What Matters
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Speaker: David Singleton, Director of Libraries, Charlotte Mecklenburg Library
Speaker: Denise Davis, Deputy Library Director, Sacramento Public Library, Central Library
Speaker: Jan Sanders, Director, Pasadena Public Library
Speaker: Keith Lance, Library Research Service
Libraries are facing crucial decisions about what kind of data can be used to best make the case for support and can accurately show what 21st century libraries actually do. This program will discuss the basics of data collection in terms of what we collect and why, what options for effective measurement are already being used, and how the information presented in the right way can positively show the library’s impact on the community.Join our panel of library leaders as they discuss their experience with specific programs in their communities. Pasadena Director Jan Sanders will lead Denise Davis, Deputy Director, Sacramento Public Library; David Singleton, Director of Libraries, Charlotte Mecklenburg Library; and Keith Curry Lance of RSL Research Group, Colorado in this important and useful discussion.